Frequently Asked Questions

How do I get started?

Go to http://m.vuclip.com on your mobile device to watch videos. It’s that easy!

What is Vuclip?

Vuclip is a mobile video service that works on any phone, with any carrier, and in any country. All you need is a device that is able to play video and is able to access the Internet.

How does Vuclip work?

Vuclip’s engineering team has devised an ingenious system for making video work on any device. When you press play to watch a video on your phone, Vuclip grabs that video from the Web and optimizes it just for you.

What can I watch on Vuclip?

Vuclip indexes a wide variety of video from across the Web. If there’s something that you can’t find on Vuclip, please email us and let us know: This email address is being protected from spambots. You need JavaScript enabled to view it.

How do I partner with you to get my content on Vuclip?

We’d love to hear from you! If you have a library of content you’d like to make available to the world’s largest mobile video audience, let us know! Contact our Business Development team today at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Will Vuclip work on my device?

Short answer – yes. If you have a mobile phone that can play video and can connect to the Internet, Vuclip will work.

Is Vuclip an app? Do I need to download anything?

Vuclip is a WAP service, so you don’t need to download anything to use Vuclip. Simply point your browser to http://m.vuclip.com

Can I upload my video to Vuclip?

We don’t offer single video upload service at this time. If you have web video that you want to make available to mobile users, you can check our partner site at: http://partners.vuclip.com or contact our Business Development team at: This email address is being protected from spambots. You need JavaScript enabled to view it.

How do I report an issue or problem?

We always want to help if you run into a problem on Vuclip. You can contact us directly at This email address is being protected from spambots. You need JavaScript enabled to view it.
To help us assist you, please tell us what kind of phone you’re using, who your carrier is, and your location.

Can I advertise on Vuclip?

Of course. We’re always interested in exploring advertising campaigns or ideas. We’re interested in video ads or other creative ad units. Contact our Business Development at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

How much does it cost to use Vuclip?

Vuclip is free. You may have to pay data costs to your phone carrier depending on your data plan, but Vuclip is a free service.

Does Vuclip store or host videos?

We do host videos from our partners, but the rest of our inventory is made up of web videos we index. These web videos aren’t stored anywhere by Vuclip.

What language versions are there for Vuclip?

Languages supported on Vuclip:
中文
Español
Bahasa Indonesia
English
Italiano
Français
Deutsch
Português
Việt
हिंदी
Malay
русский

Have you got any jobs?

For information on open positions always check our Careers page or contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Vuclip doesn’t work on my device ? What should I do?

Let us know! If you’re having an issue, write to This email address is being protected from spambots. You need JavaScript enabled to view it.
To help us troubleshoot, tell us the device you’re using, where you are in the world, and what carrier you’re on.

How long are the videos on Vuclip?

Videos on Vuclip vary in length just as they do on the Web. You can find videos anywhere from less than 30 seconds to videos over 10 minutes long. If you’re in a place where speed may be an issue, we break videos down into chunks for easy viewing.

Do you have parental controls on Vuclip?

We do have filters in place that allow you to set the level of content you’re comfortable with viewing on your phone.

How do I watch Vuclip on my PC?

While Vuclip is designed to be enjoyed on your mobile device, you can watch Vuclip videos on your PC by pointing your browser to m.vuclip.com
Keep in mind that Vuclip optimizes videos for mobile and not for your PC. But we’d never stop you from enjoying videos wherever you like!

Does Vuclip work on iPad / Galaxy tablet / other device?

Yes, yes, and yes. Vuclip works on any mobile device. If you have an issue with Vuclip not working on your particular device, send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.